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What's a simple, elegant help desk system?
I'm building a website for my homeowner's association, where, among other things, I'll be implementing Vanilla. We will also need a help desk / trouble ticket system to send issues to the maintenance staff and management company. There are a ton of trouble ticket systems out there, but I just need something very simple and elegant. I like the looks and simplicity of http://www.osTicket.com, but they are in transition to a new version, etc. Most of the commercially available systems (http://www.activecampaign.com, http://www.cerberusweb.com) are bloated with knowledge bases, file repositories and the like. So my question ... do you have any recommendations on a simple and elegant help desk system?
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