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Help with install

edited April 2006 in Vanilla 1.0 Help
Hello all, Ok so i got all the files on to my host, and i am trying to run the installer. When I try it keeps asking for mysql server. I checked with my host and I have the right one, but i keep getting this error msg. " Oops. We came across some problems while setting up Vanilla... We couldn't connect to the server you provided (mysqlhost). Are you sure you entered the right server, username and password?" I know the username, password and database name are correct( Copy and paste, took out the extra spaces). Is there something I am missing?

Comments

  • you sure that shouldnt be localhost?
  • If the database server is not localhost you'll need to ask your hosting provider what name they keep the db server under. It could be anything if it's not localhost.
  • I had the same problem. It took me a few minutes to figure it out. My host uses Cpanel, so I created the database and the database user with the GUI. My problem was caused by the fact that I didn't assign my database user to the database. It turned out to be a silly error on my part.
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