Can Vanilla be used for a Help desk?
I haven't been around for a long time but remember my success with using Vanilla. In fact, I still have an old Vanilla forum running. I remember that some had made use of Vanilla for managing a help desk system via a theme and extensions. Does anyone have experience using Vanilla in this manner? I would like to suggest Vanilla be used for doing this in a project I'm volunteering with.
Thank you, jim