I want to make the forum a special technical support to companies
Each member shall have the privacy to communicate with the employee
What are your instructions?
sounds like the normal messaging system to me, can you explain further?
I have a program
I want to Work 3 packages of technical support
Each package has a way of support
All this in Vanilla
I really don't get your point.
Why start with an apple an try try to make it an orange?
Vanilla has private message, for private messages. It is different from forum discussions but you can add any participants.
grep is your friend.
I think the op is after a ticketing system
There was an error rendering this rich post.
yes, like ticketing system
We run similar on vanillaskins.com/support-forum/
but a member can view posts of another member in vanillaskins.com/support-forum/
I said similar.. Vanilla is a forum, have u checked out helpdesks ?