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I want to make my Vanilla forum a support forum*

orangoorango New
edited January 2012 in Vanilla 2.0 - 2.8

I want to make the forum a special technical support to companies
Each member shall have the privacy to communicate with the employee
What are your instructions?


  • sounds like the normal messaging system to me, can you explain further?

  • I have a program
    I want to Work 3 packages of technical support
    Each package has a way of support
    For example
    All this in Vanilla

  • I really don't get your point.

    Why start with an apple an try try to make it an orange?

    Vanilla has private message, for private messages. It is different from forum discussions but you can add any participants.

    grep is your friend.

  • 422422 Developer MVP

    I think the op is after a ticketing system

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  • yes, like ticketing system

  • 422422 Developer MVP

    We run similar on

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  • but a member can view posts of another member in

  • 422422 Developer MVP

    I said similar.. Vanilla is a forum, have u checked out helpdesks ?

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