Applicants not showing up - using Approval, email confirmation
Have just spent 2 hours trying to figure out why new users asking for accounts (had set all registrations to need approval and email confirmations) were not being listed as applicants waiting for approval in the user area of the dashboard.
I had been playing around with the registration settings, and when set it back to approval could not find the Applicant role listed in the dropdown for email confirmation. I had made other changes and if left it blank got an error when trying to save the settings.
So set up another role, pending, and tried using that, but still no new users showing up as applicants.
After reading a bunch of the messages here decided to look at the config.php file where folks had indicated playing around with different numbers in the following line.
$Configuration$Configuration['Garden']['Registration']['ConfirmEmailRole'] = '34';
Of course they were indicating that the number should be either 3 or 4....mine was 34!! I'm guessing it was screwed up when I was playing with the settings of the registration screen.
Anyway, long story short, changed this to 4, added a new user, user showed up in Applicant area awaiting approval.
But when I went back to the registration settings the dropdown under email confirmation rule was blank!! So blank it works! Don't seem to need the Applicant role in the dropdown anyway....hope I remember this next time I'm poking around!
So resolved by editing that one line in
public_html/forum/conf/config.php
Hope this saves someone else multiple hours of frustration!!!
...dan...
Comments
Thank you!
I had the same problem and your solution has worked well for me.