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Ticket System inside a forum

edited June 2012 in Vanilla 2.0 - 2.8

Topics - viewable only by topic-starter and supporter-role or moderators.

How hard is to code this with Plugin?

What do You think of practicability of such a Plugin ?

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    peregrineperegrine MVP
    edited June 2012 Answer ✓

    johansonlocker said:
    Topics - viewable only by topic-starter and supporter-role or moderators.

    How hard is to code this with Plugin? >

    from the little I understand. I think you could do it without much trouble,

    What do You think of practicability of such a Plugin ? >

    doesn't seem practical to me, but thats just my opinion. Essentially what you are looking at is just a private message system between moderators and support staff and users. But as I write this up, maybe it could prove useful, who knows. Essentially just a support category that does a check on each comment like the guest restriction plugin except that it tests for category, role or discussion-id username to allow the comments to be viewable. I think you could do it by adding one conditional line and a couple of other lines.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

Answers

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    peregrineperegrine MVP
    edited June 2012 Answer ✓

    johansonlocker said:
    Topics - viewable only by topic-starter and supporter-role or moderators.

    How hard is to code this with Plugin? >

    from the little I understand. I think you could do it without much trouble,

    What do You think of practicability of such a Plugin ? >

    doesn't seem practical to me, but thats just my opinion. Essentially what you are looking at is just a private message system between moderators and support staff and users. But as I write this up, maybe it could prove useful, who knows. Essentially just a support category that does a check on each comment like the guest restriction plugin except that it tests for category, role or discussion-id username to allow the comments to be viewable. I think you could do it by adding one conditional line and a couple of other lines.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

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    edited June 2012

    Thnx a lot, peregrine

    I broke my head while thinking of how to implement Support flag to the topics.
    And it was just a setting of Special Category from the category list :)

    http://vanillaforums.org/addon/guestrestriction-plugin

    In fact a couple of lines. I guessed :)

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