Ticket System inside a forum
Topics - viewable only by topic-starter and supporter-role or moderators.
How hard is to code this with Plugin?
What do You think of practicability of such a Plugin ?
Best Answer
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peregrine MVP
johansonlocker said:
Topics - viewable only by topic-starter and supporter-role or moderators.How hard is to code this with Plugin? >
from the little I understand. I think you could do it without much trouble,
What do You think of practicability of such a Plugin ? >
doesn't seem practical to me, but thats just my opinion. Essentially what you are looking at is just a private message system between moderators and support staff and users. But as I write this up, maybe it could prove useful, who knows. Essentially just a support category that does a check on each comment like the guest restriction plugin except that it tests for category, role or discussion-id username to allow the comments to be viewable. I think you could do it by adding one conditional line and a couple of other lines.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
1
Answers
from the little I understand. I think you could do it without much trouble,
doesn't seem practical to me, but thats just my opinion. Essentially what you are looking at is just a private message system between moderators and support staff and users. But as I write this up, maybe it could prove useful, who knows. Essentially just a support category that does a check on each comment like the guest restriction plugin except that it tests for category, role or discussion-id username to allow the comments to be viewable. I think you could do it by adding one conditional line and a couple of other lines.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
Thnx a lot, peregrine
I broke my head while thinking of how to implement Support flag to the topics.
And it was just a setting of Special Category from the category list
http://vanillaforums.org/addon/guestrestriction-plugin
In fact a couple of lines. I guessed