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Member login problem
CanadianMama
New
Answers
can you replicate it?
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Any user who sets their browser to delete cookies upon closing the browser will always have to sign in, no ifs and or buts - no matter whether the click on keep me signed in or not.
Does the users browser delete cookies when the browser is closed?????????????????????
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
She's only complaining about it happening on her Iphone, she says she isn't exiting the browser, she's simply hitting the home button.
I tried replicating it and I was unsuccessful.
I have also asked her to check her setting.
Try https://discussions.apple.com/thread/3776868?start=0&tstart=0
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I walked her through that process already, I'm waiting to hear back to see if it worked. It has to be an issue with her phone, no one else is having a problem with the site.