Blog Documentation Book a Demo
Please upgrade here. These earlier versions are no longer being updated and have security issues.
HackerOne users: Testing against this community violates our program's Terms of Service and will result in your bounty being denied.

Blank profile page...

peppegpeppeg New
in Vanilla 2.0 - 2.8

Hi@all!

yesterday i've installed a fresh new vanilla forum, Version 2.0.18.8, but when i try to modify my profile page i've got a blak page...

forum is here: www.deliani.it/forum

I don't understand why...
Tried Chrome, Safari and Opera but always a blank page instead of profile page...
Tried standard theme and Nebula theme, but same results...

Can you help me?

Comments

  • businessdadbusinessdad MVP
    edited June 2013

    Wild guess: pretty URLs are enabled and rewrite rules are incorrect.

    My shop | About Me

  • peppegpeppeg New
    edited June 2013

    So can be an htaccess error...
    this is my htaccess:

    `# Original`
`# If you modify this file then change the above line to: # Modified`
``
   `RewriteEngine On`
   `# Certain hosts may require the following line.`
   `# If vanilla is in a subfolder then you need to specify it after the /. `
   `# (ex. You put Vanilla in /forum so change the next line to: RewriteBase /forum)`
   `RewriteBase /forum`
   `RewriteCond %{REQUEST_FILENAME} !-d`
   `RewriteCond %{REQUEST_FILENAME} !-f`
   `RewriteRule ^(.*)$ index.php\?p=$1 [QSA,L]`
``

    Can be an hosting related problem?
    But in the root i've a wordpress installation with custom url's and all works...

    Thank you!

  • UnderDogUnderDog MVP
    edited June 2013

    Some1 help me clean that up please, I'm not behind a PC at the moment. @peppeg a blank page is usually when something internally has gone wrong and it's disguised by the output buffering (if there is any). Can you take a look in your Apache Error log and if you can't find the error, rename the log and re-create the error. Paste the error in < pre > tags pls. (No spaces of course)

    There was an error rendering this rich post.

  • peppegpeppeg New

    Hi UnderDog

    and thanks!

    I contact my hosting and they say that i can't access to Apache error log^^
    There's nothing i can do/try?

    All the rest work so fine...
    Profile page have some particular requirements, something different to other pages?

    thanks!

  • peregrineperegrine MVP

    @peppeg
    You've got no discussions visible in your link - so it is pretty much impossible to give you any tips, unless you give guests a bit more access, if you actually do have discussions.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • vrijvlindervrijvlinder MVP

    I saw the blank profile page by using

    www.deliani.it/forum/profile/1

    If it did not exist it would have sent me to the Pagina non trovata

    so basically I think he installed this a bit wrong?

    Try reinstalling in a another sub folder called foro and see if the same happens

    ❌ ✊ ♥. ¸. ••. ¸♥¸. ••. ¸♥ ✊ ❌

  • peregrineperegrine MVP

    If it did not exist it would have sent me to the Pagina non trovata

    I had done that before also.
    I saw the blank profile page by using

    www.deliani.it/forum/profile/1

    http://www.deliani.it/forum/index.php?p=/profile/10000/x

    riddle me this then. correct answer, wrong assumption.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • peppegpeppeg New

    Thanks@all!

    No discussion yet...
    I tried:

    http://www.deliani.it/forum/index.php?p=/profile (nebula theme)
http://www.deliani.it/forum/index.php?p=/profile/1/peppeg (from admin panel)
http://www.deliani.it/forum/index.php?p=/profile/peppeg (standard theme)

    same results...

    i also create a test user:
    nick: test
    pass: testtest

    I'll try to reinstall in other sub folder to test ;)

Sign In or Register to comment.