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First time users - forum url and sub domain

Just set up a forum using an app with our hosting - 123 reg. We thought we had set it up so it will show as
However nothing comes up on the internet when we put that in and to be able to see the forum when not logged in we have to type in a long url -

Looked through the forum under subdomain and custom domain and we can't seem to find the option on the dashboard for custom urls or cnames etc.

Any help would be appreciated - its our first time setting up a web page. Thanks

Best Answer


  • vrijvlindervrijvlinder Papillon-Sauvage MVP

    you need to make sure the htaccess file for Vanilla is correct

    you may need to specify the forum root as /forum instead of /

  • Hi, thanks for the quick reply. How do I check that the htaccess file is correct?

  • Edit the .htaccess file and change RewriteBase / to RewriteBase /forum.

    Add Pages to Vanilla with the Basic Pages app

  • HLouiseHLouise New
    edited August 2013

    At the moment that file says -

    # Modified
    # If you modify this file then change the above line to: # Modified
    AddHandler application/x-httpd-php53 .php .php5
    DirectoryIndex index.php
    <IfModule mod_rewrite.c>
       RewriteEngine On
       # Certain hosts may require the following line.
       # If vanilla is in a subfolder then you need to specify it after the /. 
       # (ex. You put Vanilla in /forum so change the next line to: RewriteBase /forum)
       # RewriteBase /
       RewriteCond %{REQUEST_FILENAME} !-d
       RewriteCond %{REQUEST_FILENAME} !-f
       RewriteRule ^(.*)$ index.php\?p=$1 [QSA,L]

    What should it be - do I just change the line #RewriteBase to #RewriteBase/forum

    Does it make a difference that in the directory theres a folder called Forum with all the files in and then theres a seperate folder with the name of the website then public_html then Forum but the folders are empty.
    We did try to make a subdomain could it be that?

  • Thank you so much everyone. Its worked and the forum is on the url it should be.

  • does this solve the big long address in your email to confirm your address ? don't want to see 123-reg

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