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[Solved] my member didnt get the confrim email from register

jeongweejeongwee Vanilla version 2.6 ✭✭
edited August 2013 in Vanilla 2.0 - 2.8

my member didnt get the confrim email from register (which use to activate their acc).
i alrdy set my email address from dashboard.how do i fix this?

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    ShadowdareShadowdare r_j MVP
    edited August 2013

    Did it show up in your member's spam folder? If not, then does qq.com provide SMTP connection info? If so, check the "use an SMTP server to send email" box, fill in the SMTP connection info, and see if new emails are being sent out from your forum.

    Add Pages to Vanilla with the Basic Pages app

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    jeongweejeongwee Vanilla version 2.6 ✭✭

    Did it show up in your member's spam folder?<<<wat does it mean = = i don understand........
    wheres can i find members's spam folder?

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    ShadowdareShadowdare r_j MVP
    edited August 2013

    Here is the Chinese Wikipedia page explaining what email spam is: http://zh.wikipedia.org/wiki/垃圾邮件

    Sometimes legitimate emails sent from a website will end up in the recipient's spam folder instead of the inbox folder. Your member would have to look for a spam folder to see if the email sent from your website ended up there instead of the inbox folder.

    Add Pages to Vanilla with the Basic Pages app

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    jeongweejeongwee Vanilla version 2.6 ✭✭

    @Shadowdare
    how do i set the SMTP? i donno how 2 set it.....

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    ShadowdareShadowdare r_j MVP
    edited August 2013

    I did a quick search online for the SMTP info for qq.com and these settings should work:

    SMTP Host: smtp.qq.com

    SMTP User: Your qq.com Email Address

    SMTP Password: Your qq.com Email Password

    SMTP Port: 465

    SMTP Security: SSL

    Add Pages to Vanilla with the Basic Pages app

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    jeongweejeongwee Vanilla version 2.6 ✭✭

    shud i install any email system(like Citadel) before i doing this? im installed Citadel and setted it but failed to restart.

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    ShadowdareShadowdare r_j MVP
    edited August 2013

    No need to. SMTP sends email using the SMTP host.

    Add Pages to Vanilla with the Basic Pages app

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    jeongweejeongwee Vanilla version 2.6 ✭✭
    edited August 2013

    =.= can u try register this website see it works or not i don hv more email address for register lol......
    http://15min.cc

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    jeongweejeongwee Vanilla version 2.6 ✭✭

    nvm i go register some email for test

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    jeongweejeongwee Vanilla version 2.6 ✭✭

    @shadowdare
    it has been solved ,thx.
    btw may i ask how do i uninstall Citadel from my debian?

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    @jeongwee said:
    btw may i ask how do i uninstall Citadel from my debian?

    You can probably remove Citadel with apt-get remove citadel*.

    Add Pages to Vanilla with the Basic Pages app

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