Helping One User With Issues
I have one user that says our forum is extremely slow to load and fails to load after painful long waits. He is on a PC Using a verizon air card. Every other forums he visits there are no problems. What questions should I ask him about helping to resolve his issues. He has tried multiple browsers and two computers with different air cards, no anti virus software on. I'm at a loss. I am a Mac user but I have a PC and it loads fast on every platform I have tried and all of our other users also say it loads very fast. I'm guessing it's his end??? What should I be asking or looking into to solve his issue?