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[Solved] [2.1b2] Users can't see "New Conversation" button

ZhaanZhaan ✭✭
edited December 2013 in Vanilla 2.0 - 2.8

I can see them as an administrator, but my users and moderators cannot. All they see is blank space where the button should be. Any idea why? I can't find any obvious permissions issues in the dashboard..

Best Answers

  • UnderDogUnderDog MVP
    Answer ✓

    You need to dive into the source code, because there must be some PHP code that prevents you to see the 'Add' option. Interesting ...

    There was an error rendering this rich post.

  • peregrineperegrine MVP
    Answer ✓

    @Zhaan

    try running /utility/structure and utility/update to see if you get new fields in dashboard.

    2.0.18.8 did not have the add conversation option.

    2.1x does.

    you can also look in permissions table for column

    Conversations.Conversations.Add

    and see if there is a 1 in the row for the role you want it to show on.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

Answers

  • peregrineperegrine MVP

    is add conversations checked for those roles.

    Conversations   Add Manage
Conversations    x

    and are you talking about the view from

    messages/inbox

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • peregrineperegrine MVP
    edited December 2013

    otherwise show css results from your developer for .Button

    a class="Button NewConversation Primary .....

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • ZhaanZhaan ✭✭
    edited December 2013

    Hum.. actually I don't see that. Looks like the Conversations part is cut off in my permissions section. All I can see is this:

  • UnderDogUnderDog MVP
    Answer ✓

    You need to dive into the source code, because there must be some PHP code that prevents you to see the 'Add' option. Interesting ...

    There was an error rendering this rich post.

  • peregrineperegrine MVP
    Answer ✓

    @Zhaan

    try running /utility/structure and utility/update to see if you get new fields in dashboard.

    2.0.18.8 did not have the add conversation option.

    2.1x does.

    you can also look in permissions table for column

    Conversations.Conversations.Add

    and see if there is a 1 in the row for the role you want it to show on.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • ZhaanZhaan ✭✭

    Thank you Peregrine, that solved my problem. \o/

  • UnderDogUnderDog MVP
    edited December 2013

    2.0.18.8 did not have the add conversation option.

    2.1x does.

    Oh no .... @Zhaan ... did you upgrade from 2.0.18.x to 2.1?

    There was an error rendering this rich post.

  • peregrineperegrine MVP
    edited December 2013

    @UnderDog said:
    Oh no .... Zhaan ... did you upgrade from 2.0.18.x to 2.1?

    @underdog - he posted in the question title 2.1b2. So his forum was 2.1 prior to asking question.

    and this response

    http://vanillaforums.org/discussion/comment/199083/#Comment_199083

    added the option he didn't see to his dashboard in 2.1

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • ZhaanZhaan ✭✭

    Peregrine is correct. Thanks again for the help guys. :)

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