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How to customize the email message
This discussion is related to the ReplyByEmail addon.

Comments
I replied to you on on the replyPUSH forum how to edit the files.
http://beta.replypush.com/help/discussion/comment/505/#Comment_505
You can do this if you like
The "reply above the line" suits some not all, so you have the opportunity to add the locale to achieve this.
It is something I have thought about a great deal, and I find that the signature is better as a general solution, especially as email are often mixed format.
Your use case if different, so by all means put that at the top of your templates.
grep is your friend.