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Error Message

we are experiencing long refresh times and sometimes no access ... working with the hosting service. In the mean time, we are also getting the following error message from a website monitoring service:

PROBLEM Alert
Failure on receiving 404 error message for one of the web page elements.
Name: xxxxxxxx.net
URL: xxxxxxxx.net
Date/Time: 3-29-2016 11:33:49 (GMT - 4)
Error String: Not Found: "http://xxxxxxx.xxx/jsfiler/topmnu2.js"

Anyone .... what is missing and how can I fix it?

A Novice Thanks

Comments

  • Would upgrading to 2.2 resolve my perceived problem?

    Again, Thanks

  • whu606whu606 I'm not a SuperHero; I just like wearing tights... Moderator

    It might not resolve your perceived problem, but it would remove serious security vulnerabilities.

    The file referenced does not seem to be part of Vanilla core.

    Basic troubleshooting:

    Try with the default theme. If the issue stops, it is a theme based problem; if the problem persists:

    disable all plugins, ad re-enable one at a time.

    hgtonight
  • Thanks. Default theme is set. I did enable the quote feature recently. I will try the steps you mentioned.

    security ... 2.2 it is. Thanks for that

    hgtonight
  • noncenonce Necro-on Forensics
    edited March 2016

    you said: Failure on receiving 404 error message for one of the web page elements.

    is your site embedded?

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