Does anybody have experience with hostmonster?

R_J

They offer ready made installer scripts and I'm helping someone to install Vanilla the right way. But hostmonster does not only offer a wrong version of Vanilla, they seem to screw up more than that.

A fresh installation of Vanilla logs out the admin after 1 or 2 minutes and the password isn't accepted anymore. I could not even imagine what's happening over there. Does anybody have experienced something similar or knows anything about hostmonster?

R_J

Oh this is ridiculous...

Question: Provider: Hostmonster - My Domain is: "Not Specified" A friend of mine is hosting a Vanilla forum on hostmonster but the version seems to be outdated. What is the current version that hostmonster offer?
5:28:45pm(Operator)

Hello , Thanks for contacting Customer Support. My name is (Operator, no need to publish his name here) and I am happy to help you. One moment while I review your account.

5:32:56pm(Operator)

Could I get the primary domain on the account, please?

5:33:40pmRobin

some domain name

5:37:52pm(Operator)

Could I get the last 4 characters of the cPanel password to verify ownership of the account?

5:39:34pmRobin

No, since I'm only helping a friend out. I've hoped it is possible to get the information which version of Vanilla hostmonster is offering without that.

5:41:14pm(Operator)

Could you please elaborate what exactly you re referring to

5:42:08pmRobin

Vanilla Forums Script. I saw that you are offering "one click" installers and my friend of mine is using a one click installer of Vanilla Forums

5:45:27pm(Operator)

Yes did you install that ?

5:47:03pmRobin

Sorry, but I'm trying just to get a simple "We are offering version 2.whatever" answer for about 20 minutes now. What would I need to do to get that information?

5:48:58pm(Operator)

On which domian you want to install that ?

vrijvlinder

Lol…You are better off calling them on the phone. The chat system in hosts suck.

However apparently also the hostmonster website is down…

Technical Support. Main Line: 866-573-4678. Outside the U.S: +1(801) 494-8462 .

River

Oh this is ridiculous...

its pretty ridiculous to expect anything else from first level support from anywhere these days. They usually just read off a prepared message

here is a hostmonster coupon

http://www.hostmonstercoupon101.com/hostmonster-simplescripts/hostmonster-forum/

vrijvlinder

Bwahaha ! here they are trying to compare my host to them ….. how funny, well at least they do call it one of the best hosts and their competition.

http://www.hostmonstercoupon101.com/hostmonster-vs/hostmonster-vs-fatcow/

R_J

hostmonstercoupon101.com is a domain owned by GoDaddy (and the content is very, very outdated). I don't know if hostmonster is related to GoDaddy or if GoDaddy uses some kind of guerilla negative advertisment here...

Searching the net for "hostmonster reputation" reflected my impression. I had to stop support because I do not understand what is happening and support by chat was lousy.

vrijvlinder

@R_J said:
Searching the net for "hostmonster reputation" reflected my impression. I had to stop support because I do not understand what is happening and support by chat was lousy.

I can tell you that most hosts these days use a third party distributer of scripts such as Mojo http://www.mojomarketplace.com

They could likely tell you what is the going version, it is not the current version. I have called them and written to them that they are distributing the version with security flaws to no avail…