can't get to install Vanilla 2.3 because of infinite loop
jan108
New
Hello. I am trying to install 2.3 on my host but there is message from Firefox saying "The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."
Cookies are enabled so they don't seem to be the problem. I modified the .htaccess file, since I had uploaded the forum files into a subdirectory, but it didn't help. I read here in the community that one should change rewriteurls in the config.php file but there is no such file in the conf folder. Also, all the files and folder have 755 permission so there should be no problem, either.
Any help with this? I really like Vanilla but can't even install it.... maybe it's just some stupid mistake as I am not expert in this...
Comments
config.php appears only after installation of Vanilla Try setting the public_html on your hosting.
Thank you, kopna, for your help. I don't know how to set the public_html on my hosting but I have managed to install Vanilla 2.2 without absolutely no problem, so the fault will probably be somewhere else. PHP version on my server is 5.5.
Any more thoughts on this?
good control test.
regarding looping and re-writes and your feedback ....
the assumption here is that you actually do use .htaccess and your web-server uses it and allows overwrites.
if your server does not use .htaccess or you use nginx or something else, that could be your issue. Otherwise it could be module or extension related or folder permissions (but we assume you are using same folder and file permissions with both installs and one failed and one didn't depending on release number).
if you do these tests - you might provide useful info for others and help yourself
Test 1 Does upgrade work?
If 2.2 works. then does an upgrade over 2.2 to 2.3 fail or work.
Test 2 new install with different .htaccess file.
If it doesn't fail and all things being equal, maybe the error and difference between the 2.2 .htaccess and the 2.3 .htaccess causes an edge effect on your server.
try 2.2 .htaccess with vanilla 2.3 on same server.
then if you can install vanilla 2.3 as a new install with the old 2.2 .htaccess.
Test 3 updated .htaccess AFTER install.
after installation, convert to 2.3 .htaccess (from older 2.2 .htaccess) and see if you have issues.
Results
a report back on results of all steps and more about your setup might help other users. os, web-server type, etc.
also 2.3 requires more php modules and extensions than 2.2! see below. (e.g. php with curl.)
OTHER INFO
see this... similar issue.
https://vanillaforums.org/discussion/comment/244514/#Comment_244514
also see this https://vanillaforums.org/discussion/comment/244622/#Comment_244622
and this
https://vanillaforums.org/discussion/28420/frequently-asked-questions/p1
and this might have some additional troubleshooting clues for you as well regarding upgrading. you can logically re-assign versioning in your head.
https://vanillaforums.org/discussion/31153/tutorial-see-the-trouble-shooting steps.
although the user has more modules than necessary for a minimal install. these can't hurt you.
https://vanillaforums.org/discussion/comment/244679/#Comment_244679
Pragmatism is all I have to offer. Avoiding the sidelines and providing centerline pro-tips.
jan108
You do not need to install Vanilla again. Do all the instructions as: https://github.com/vanilla/vanilla#upgrading
Do not download these files - .htaccess and folder uploads ( leave the existing) from a new Vanilla 2.3
Dear River and kopna,
thank you very much for your help. Here is what I have accomplished after following your advice. By the way, my OS is LinuxMint18 Cinnamon, the hosting server runs on Linux (Apache - so it does use .htaccess, support for PHP, MySQL, PostgreSQL, SQLite, SSL support, WebCron, statistics, http logs), PHP has been set to 5.6 and MySQL is 5.5.17, having just asked my host for 5.6
TEST 1
After the upgrade from 2.2 to 2.3 the site looks frozen and clicking on anything clickable does not produce any results.
TEST 2
Installing vanilla 2.3 with the 2.2 .htaccess DOES WORK as smoothly as the vanilla 2.2 installation did before
TEST 3
after installing vanilla 2.3 with the 2.2 .htaccess and converting then the latter into 2.3 .htaccess produced the same results as in TEST 1
Conclusion: Vanilla 2.3 can be installed if 2.2 .htaccess is used. Looks like the problem lies in 2.3 .htaccess file.
Congratulations!
Yes, I realized after many attempts to update Vanilla. Now you can edit the file with .htaccess 2.3 but save just in case of original :-)
Hi kopna!
I just finished upgrading Vanilla 2.2 to 2.3 following your instructions (i.e. keeping the 2.2 .htaccess and 2.2 uploads folder) and all went very well. In the upgrade which I mentioned in TEST 1 in my previous post I did NOT keep those two and the upgrade didn't go well.
Now when you say I "can edit the file with .htaccess 2.3 but save just in case of original " I don't understand what you mean by editing the file (which file?) but I will definitely keep/save the original 2.2 .htaccess which is THE key to the successful upgrade to or installation of Vanilla 2.3
Thanks a lot!
Sorry,
you can download the file .htaccess the new version Vanilla 2.3 replacing it with existing. But save your of original .htaccess If you will be necessary to make some changes in it ( .htaccess Vanilla 2.3 )
OK, got it. Thanks!
EXCELLENT FEEDBACK. Thank you. The forum needs more people like you. providing clear and precise feedback with ability to follow suggestions perfectly.
Thank you for providing your results to the tests I suggested and providing precise feedback to all the tests.
https://vanillaforums.org/discussion/comment/244891/#Comment_244891
if seems to confirm the same issue and results the other other user had.
https://vanillaforums.org/discussion/comment/244514/#Comment_244514
Pragmatism is all I have to offer. Avoiding the sidelines and providing centerline pro-tips.
Indeed it does. Maybe the developers could pay attention to that 2.3 .htaccess.
That was the least I could do when expecting help from you and others. Thank you.