Please upgrade here. These earlier versions are no longer being updated and have security issues.
HackerOne users: Testing against this community violates our program's Terms of Service and will result in your bounty being denied.

Help! My Forum is Visible - But Nothing Works!

Hi all -

I set up a Vanilla Forum last year. It was the first time I had taken on such a task, and it worked beautifully up until this week. We transitioned our DNS A record to a new server, and the site has broken. I reached out to our hosting provider (Alpha Hosting) and they told me that this is an issue for our developer. Unfortunately - I am the "developer".

I can't access the login/dashboard or any of the discussions.

What's the best way to troubleshoot this from our File Manager? Any recommendations are appreciated!!


  • Options

    I discovered I was running a version of PHP that was incompatible with Vanilla 2.3. I am going to upgrade to 2.5 and change my PHP back to 5.6.

  • Options

    2.7 is comparable with php7 and this is recommended.

    Follow the full upgrade procedure.

    grep is your friend.

Sign In or Register to comment.