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Rookie: Themes not displaying after extracting FTP

Vanilla 2.6.4

Hi I am using Bluehost > cPanel > FTP Manager. Then upload .zip file to /home3/domainname/public_html/Forum/themes. The extract the file in the the same directory (themes). Nothing displays in the dashboard though. I am trying to use Colors theme: https://open.vanillaforums.com/addon/colors-theme

It doesn't seem to include a readme file except for the within fonts. When it's extracted it seems to be the right directory Themes > Colors > then it includes the folders: design, js, views, and files addon, example, and screenshot. When I looked at the other themes that do work they seem to follow a similar layout.

From what I've read on the topic it seems like I am missing something simple but everyone just says they just figured it out and don't post how the resolved it so sorry if this is really simple.

Help appreciated!

Comments

  • R_JR_J Cheerleader & Troubleshooter Munich Moderator

    Sounds like everything is at the right place. It should be "/themes/Colors", upper-/lowercase spelling is important.

    There should be a file called "/cache/theme-index.php". Delete that and reload the themes page in the dashboard.


  • Looks like the caps are correct, although there doesn't seem to be a theme-index.php file.
    Here are some screenshots of the directory layouts:
    https://ibb.co/ZTPZJZK
    https://ibb.co/8BP6sLj
    https://ibb.co/RpBPMSX
    https://ibb.co/f105XZN

    So I compressed EmbedFriendly > deleted the folder > refreshed the dashboard > and it no longer displayed. Then extracted it in the same directory again just to see if it would show up and it did indeed show up. I downloaded another theme to see if it was just the Colors theme but it also wouldn't show up. Am I just downloaded incompatible themes?

  • R_JR_J Cheerleader & Troubleshooter Munich Moderator

    The screenshot shows you are not using Vanilla 2.6.4 and then the theme is incompatible indeed


  • When I go to the Colors theme download page it says compatible with 2.6.4
    https://open.vanillaforums.com/addon/colors-theme

    Right!? or am I missing something...

  • R_JR_J Cheerleader & Troubleshooter Munich Moderator

    @R_J said:
    you are not using Vanilla 2.6.4


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