Blog Documentation Book a Demo
HackerOne users: Testing against this community violates our program's Terms of Service and will result in your bounty being denied.

Unable to change user role

forumcwforumcw New
in Vanilla 3.x Help

I am unable to change the user role to 'Moderator' (or any other) because of a 404 error.

image.png

This was after a fresh install with version 2024.004.

I just tried downgrading to built-vanilla-2023.014 but that made no difference, still the same issue.


What can I try? Would appreciate your help!

Comments

  • KasparKaspar ✭✭✭
    https://open.vanillaforums.com/discussion/39485/unable-to-change-user-role

    Do you have index.php in your forum url?

    If so enable pretty urls

    https://open.vanillaforums.com/discussion/comment/220157/#Comment_220157

    Not sure whether it is related to your issue but pretty url have been a requirement for years but is not enabled per default.

    Plenty of issues from not having it enabled.

  • forumcwforumcw New

    Hi Kaspar,

    Thanks for your quick reply. I don't have index.php in the URL and should have pretty url's enabled.

    I decided to use another basesystem for my forum because Vanilla is clearly not intended to be open source (anymore).

    It looks great, but troubleshooting and customization is terrible. This Open Vanilla forum isn't even working proparly, I get error messages when I try to post something or reply.

    Thanks for your reply anyway though, maybe it will help someone else! :)

  • nehasharmanehasharma New

    I also faced a similar issue while working with Vanilla. I found that checking the server configuration and ensuring pretty URLs were set up correctly helped me. Sometimes, it can also be related to permissions.

Sign In or Register to comment.