Forum suddenly went down & cannot really access it.
For quite a few years now I've had a Vanilla installation on my website using Namecheap & Softaculous. A few months ago, I noticed that Vanilla had been removed from the list of available software in Namecheap's Softaculous. Since I only occasionally pop in to run the update, I didn't take much notice of it, the forum was still working fine.
However that all changed last weekend, when out of the blue the forum no longer works & when I try to go to it, or login to the admin end, I get:
"Something has gone wrong. We've run into a problem and are unable to handle this request right now. Please check back in a little while."
Since this is all I can get as an unhelpful error message, I have no idea what went wrong and in turn what I can do to fix it… or at a minimum extract an archive of the posts out.
Thanks!
Comments
A little more information; I was able to extract this out of the error log: