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Reset Password Fatal!

WandererWanderer
edited March 2007 in Vanilla 1.0 Help
A member got this trying to recover a lost password...

A fatal, non-recoverable error has occurred Technical information (for support personel): Error Message Unable to send email. The SMTP server reported the following error: Affected Elements Email.ServerParse(); The error occurred on or near: 550 relaying mail to mac.com is not allowed

Posted: Wednesday, 14 March 2007 at 8:43AM (AEDT)

Comments

  • MarkMark Vanilla Staff
    Well, that's a pretty straightforward error: 550 relaying mail to mac.com is not allowed

    What are your SMTP settings (minus passwords, of course)?
  • WandererWanderer
    SMTP Host: mail.bigpond.com.au
    SMTP User: jl_debono

    Does this mean my ISP does not allow relaying?
    Why should that cause a fatal error, sounds terminal.

    Posted: Wednesday, 14 March 2007 at 9:00AM (AEDT)

  • MarkMark Vanilla Staff
    Well, if the email doesn't send, that's an error. Probably shouldn't be fatal, and I could have sworn I let those errors fall-through. Maybe I didn't? I'll have to check.

    Do you have a local mail server on your server like sendmail? If so, you can remove the smtp settings and use that - it tends to be a little less scary than smtp.
  • WandererWanderer
    I took out the settings and it worked.
    Now to remember what didn't work with the settings blank!

    Posted: Wednesday, 14 March 2007 at 9:02AM (AEDT)

  • WandererWanderer
    I remembered, no emails are sent at all with the settings blank, no errors but no email sent!

    Tried the gmail host (smtp.gmail.com) and got...
    Email.ServerParse(); The error occurred on or near: 530 5.7.0 Must issue a STARTTLS command first i19sm12116419wxd
    Catch 22?

    Posted: Wednesday, 14 March 2007 at 9:15AM (AEDT)

  • EvicEvic
    I would be curious why PHP's default mail function isn't working - you probably have underlying server config issues you should identify and resolve.
  • WandererWanderer
    Thanks Evic, my thoughts exactly, I'm sure it used to work.
    Just sent my host a querie, will wait to see what they say.

    Posted: Wednesday, 14 March 2007 at 9:46AM (AEDT)

  • DinoboffDinoboff
    edited March 2007
    The gmail server use tls protocol and the port 465. See this discussion: http://lussumo.com/community/?CommentID=57901
  • WandererWanderer
    Nope, tried that, got...
    Parse error: parse error, unexpected T_VARIABLE, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /forum/library/Framework/Framework.Class.Email.php on line 192

    And in my email app, the port number for gmail is 587, tried that too.

    Posted: Wednesday, 14 March 2007 at 10:22AM (AEDT)

  • DinoboffDinoboff
    edited March 2007
    Parse error: parse error, unexpected T_VARIABLE, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /forum/library/Framework/Framework.Class.Email.php on line 192...That's a syntaxe error. maybe you took off the '{' at the end of the line 184.
  • WandererWanderer
    I thought I did so I put it back and ended up with two of them!
    It's working now, thanks Dinoboff.

    That will keep us going until my host support comes back with a fix to use sendmail.

    Posted: Wednesday, 14 March 2007 at 10:50AM (AEDT)

  • MarkMark Vanilla Staff
    Wait - there's a bug in the Framework.Class.Email.php file? Dinoboff?
  • DinoboffDinoboff
    edited March 2007
    no bug. It just doesn't support ssl connection and google only accept ssl connection.

    So Framework.Class.Email.php need to be patch. Wanderer just didn't patched it correctly (or i wasn't clear enought).

    I just added '{' in my patch.
    I am glad it works
  • MarkMark Vanilla Staff
    Ohhh. So maybe I should edit the class to allow an ssl connection and add that option to the application settings?
This discussion has been closed.