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JKGiants · October 2007

Be gentle with me. I am a non-techie creating my first site. I know this has been addressed before. I read all of the previous discussions, but haven't found the answer. The problem only occurs when I click on the extensions I have installed- I get the dreaded message that says, "There was a problem authenticating your post information". The things I have tried to fix the problem include hard refresh, emptying the cache, using a different browser. None have worked. I uninstalled the styles and themes (No guarantee I did that properly, although the style seems to revert the way it should. The visit count appears to work properly. Can anyone tell me what is wrong? And give me a solution in a way that a non-techie can understand? All help will be greatly appreciated. Thanks

Dinoboff · October 2007

1. check your theme:
In your browser, on the extension page if you look in the source code for an extension checkbox, it should look like that:

<input type="checkbox" name="chkLowCalVanilla" value="1"  
checked="checked" id="chkLowCalVanillaID" onclick="
SwitchExtension('/ajax/switchextension.php', 'LowCalVanilla', 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx');" />

Check that last argument, a random string (here xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx) is present. If it is there is no problem with the theme.

2. check js/global.js:
Still in your browser, open js/global.js, using the Web Developper toolbar (Information > View JavaScript) or browsing directly to http://your.site.com/path/to/forum/js/global.js, and look for the SwichExtension function. It should look like that:

function SwitchExtension(AjaxUrl, ExtensionKey, PostBackKey) {
    var Item = document.getElementById(ExtensionKey);
    if (Item) Item.className = "Processing";
    var Parameters = "ExtensionKey="+ExtensionKey+"&PostBackKey="+PostBackKey;
    var dm = new DataManager();
	 dm.Param = ExtensionKey;
    dm.RequestFailedEvent = SwitchExtensionResult;
    dm.RequestCompleteEvent = SwitchExtensionResult;
    dm.LoadData(AjaxUrl+"?"+Parameters);
}

3. Check /ajax/switchextension.php
It should look like that:

include('../appg/settings.php');
include('../appg/init_ajax.php');

$PostBackKey = ForceIncomingString('PostBackKey', '');
$ExtensionKey = ForceIncomingString('ExtensionKey', '');
if ($PostBackKey != '' && $PostBackKey == $Context->Session->GetVariable('SessionPostBackKey', 'string')) {
	$ExtensionForm = $Context->ObjectFactory->CreateControl($Context, 'ExtensionForm');
	if ($ExtensionForm->SwitchExtension($ExtensionKey)) {
		echo $ExtensionKey;
	} else {
		$Context->WarningCollector->WritePlain();
	}
} else {
	echo $Context->GetDefinition('ErrPostBackKeyInvalid');
}
$Context->Unload();

4. Check the PostBackKey.

Add at the end of settings.php echo $Context->Session->GetVariable('SessionPostBackKey', 'string');. Then go to yoursite.com/path/to/forum/settings.php and reload the page 2 or 3 times and check the postback key doesn't change all time.

JKGiants · October 2007

1. It looks like this doesn't have the string you mentioned. How do I fix it? <label for="chkFCKeditorID"><input type="checkbox" name="chkFCKeditor" value="1" id="chkFCKeditorID" onclick="SwitchExtension('/discussions/ajax/switchextension.php', 'FCKeditor');" /> FCKeditor</label> 2.5.4<a href="http://myschizobuddy.com">Ziyad (MySchizoBuddy) Saeed, Dinoboff,</a><a href="http://www.fckeditor.net/download/">www.fckeditor.net/download</a> 2. function SwitchExtension(AjaxUrl, ExtensionKey, PostBackKey) { var Item = document.getElementById(ExtensionKey); if (Item) Item.className = "Processing"; var Parameters = "ExtensionKey="+ExtensionKey+"&PostBackKey="+PostBackKey; var dm = new DataManager(); dm.Param = ExtensionKey; dm.RequestFailedEvent = SwitchExtensionResult; dm.RequestCompleteEvent = SwitchExtensionResult; dm.LoadData(AjaxUrl+"?"+Parameters); 3. Where do I find /ajax/switchextensions.php? 4. What is a postback key? How do I add the text you are suggesting? If you haven't guessed this is all completely foreign to me. Once this is set up, will I be able to keep this forum running without having to know this level of detail? Thanks for taking the time to help a newbie.

Dinoboff · October 2007

In the folder "themes" reinstall settings_extensions.php.

Check that none of the folders inside the "themes" folder (e.g. /themes/vanilla/) contain a settings_extensions.php file.

JKGiants · October 2007

Wow. That worked. I fixed the Internet. Thanks.

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