Installation Problem With Vanilla 2.0.18.4 by SimpleScripts
I installed Vanilla from the SimpleScripts page on iPage. I can get the dashboard, but everything else throws a server error (iPage displays a Bonk page, so I don't know what the actual error is). Their support said that their server was working fine and that it's an application problem. The forum link is
(Forum) [http://www.scottsvalleysportsmen.com/Members/forum]
I've tried installing it three times with the same results. I can't figure out what the problem is and neither can the iPage support people. Should I uninstall Vanilla and reinstall it from the download or give up and us another forum package?
Best Answers
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hbf
MVP
i would start by turning on the debugging mode in vanilla. you can find instructions on the wiki http://vanillawiki.homebrewforums.net
you should try to be more specific about what error or problem symptoms you are experiencing: it doesn't work is too vague to be meaningful for debugging purposes. providing a link to the site was helpful though. it shows that something is there. just need to turn on the debug mode to see what is going on.
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hbf
MVP
debugging is turned on via the config.php file. you just add the appropriate line to it and viola, debugging messages.
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hbf
MVP
you just need to create the directory mentioned in the error message and make sure it has 777 permissions
1 -
hbf
MVP
hbf said:
you just need to create the directory mentioned in the error message and make sure it has 777 permissions......./forum/cache/Smarty/compile
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hbf
MVP
digitalsawdust said:
That gets me the forum! Thanks very much. I'll poke at it more tomorrow when I'm actually awake!no problem. looks like its up and running. you can remove that line from the config.php file now so if something blows up your users won't immediately see that debugging information.
0
Answers
so what does the documentation say to do when you get a bonk error?
what does underdog's signature say? this is a riddle.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
What documentation? It says server problem, and the host says that isn't the case. There's no clue what the problem with Vanilla might be. SimpleScripts who wrote the install package doesn't seem to have any support. Which leaves me hanging in the wind.
i would start by turning on the debugging mode in vanilla. you can find instructions on the wiki http://vanillawiki.homebrewforums.net
you should try to be more specific about what error or problem symptoms you are experiencing: it doesn't work is too vague to be meaningful for debugging purposes. providing a link to the site was helpful though. it shows that something is there. just need to turn on the debug mode to see what is going on.
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
Thanks for the link. The error is that when I go to where Vanilla should be, I get an error page and no forum. I don't know if it's a permissions issue or what. I'll go through the wiki and see what I can learn. I doubt I can turn the debug mode on, though, when all I can get is the dashboard and debug doesn't seem to be a dashboard option. I'll keep plugging away.
debugging is turned on via the config.php file. you just add the appropriate line to it and viola, debugging messages.
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
http://vanillawiki.homebrewforums.net/index.php/Errors_%26_Troubleshooting_(BONK)
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
Thanks - I just found it and I'm working it.
The error is:
Smarty error: the $compile_dir '/hermes/bosweb/web106/b1063/ipg.scottsvalleysportsme/Members/forum/cache/Smarty/compile' does not exist, or is not a directory.
The error occurred on or near: /hermes/bosweb/web106/b1063/ipg.scottsvalleysportsme/Members/forum/library/vendors/Smarty-2.6.25/libs/Smarty.class.php
I have no idea what this means.
you just need to create the directory mentioned in the error message and make sure it has 777 permissions
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
......./forum/cache/Smarty/compile
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
Thanks. I should be able to do that.
That gets me the forum! Thanks very much. I'll poke at it more tomorrow when I'm actually awake!
no problem. looks like its up and running. you can remove that line from the config.php file now so if something blows up your users won't immediately see that debugging information.
Vanilla Wiki, Tastes Great! 31,000 viewers can't be wrong. || Plugin Development Explained
Already did it - thanks again!
not a huge fan of SimpleScripts, becuase it assumes it is goign to be implemented correctly, whcih isn't always the case with hosts.
nevertheless it is installed now
grep is your friend.
I chose SimpleScripts because I'm new at this and the host offered it. I do see the downside, though. I expected more of a "one-click" experience than I ended up with, but it's still a chance to learn more, which I did.