Unable to load theme

proscion · September 2014

Hello everyone,

i'm just discovered Vanilla, I think I'm going to like it (just switched from phpBB) !

Now I'm having a problem with the templates, it is not showing well.

Here is what I did to install vanilla:

I've been installing it automatically through my plesk server which was proposing vanilla. it installed the 2.0.18 version, made it work perfectly.
I've updated the files by downloading the v2.1.1 and re-uploading the file onto my serveur.

It works kind of fine: http://goo.gl/m6sk1K
(the menu isn't being displayed horinzontaly but verticaly for instance)

NOW

If I change the template to bootstrap or any other I get this:

Something has gone wrong.
We've run into a problem and are unable to handle this request right now.
Please check back in a little while.

What is going wrong ?

I've tried to change the rights on some directories but it doesn't seem to do anything

What's your advice.

Thanks anyone for your help.

peregrine · September 2014

read this ( on how to debug and what files to delete when installing 2.1 and permissions for

this

this

and this

and this

so once you fix folder permissions on compile and cache folders,
you might also check to see this.
and also disable incompatible plugins....
http://vanillaforums.org/discussion/26703/plugins-themes-that-work-and-don-t-work-in-vanilla-2-1

it is not in the readme - as far as i could tell.

delete /applications/dashboard/views/default.master.php (Do NOT delete default.master.tpl)

if you have done all that and have an error message post it, and we can help further.

always good to read installation instructions, troubleshooting instructions, and documentation.

proscion · September 2014

You are right, my apology.
I noticed one thing that I didn't do at first: change the conf.php file (which is pretty different in 2.1.1.)

It helped me having the right dashboard...but I'm still having my problem I'm going to run some test, then.

Thanks for point at these files !

proscion · September 2014

Ok I got it now.

the problem was access rights on config.php on plesk it has to be set as 777 apparently 755 is not enought.

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