How to allow a non-moderator to manage tags?
I run a Vanilla 2.1-based home automation discussion forum here:
It allows members to offer discuss products and offer peer-support to each other... without any manufacturers' employees having any ability to censor the discussion.
Recently, I got what I consider a very generous offer from the social media manager of one of the home automation companies whose products are discussed there. He asked if there was any way for me to allow users to "tag" him in a discussion or question, and he committed to checking the forums at least daily to see if there's anything he'd need to to escalate to their tech support staff.
I want to take advantage of his offer, but I'm not sure how. And I'd also like to do this in a way that's "expandable" to other companies if any of their reps decide to do the same.
I'm using the Tagging plugin (v 1.6.2) to add tags to the forum, and it would be easy to simply establish a tag for a company such as ExampleTechSupport, but I don't know of any way to allow him to remove the tag once the issue is resolved without making him a full-blown Moderator.... and I don't want to do that because "no corporate moderators" is a basic principle of the forums.
On the Roles & Permissions admin page, the only permission available for Tagging is "Add."
And I don't want to go and manually untag all the resolved issues myself.
Can anyone think of a creative solution to allow me to take advantage of this offer?