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Discussion Email Alert

largestlimitlargestlimit
edited October 2011 in Vanilla 2.0 - 2.8
If anyone could help with suggestions on what I can do, the dicussion email alerts get set out to members but, when it gets to their emails its filled with bunch of codes, how do I make it plain text and even if it is in html, how do I fix it so it does not show them bunch of codes.

Thanks! Good People

Best Answer

  • ToddTodd Vanilla Staff
    Answer ✓
    No, I've got to draw the line at going onto your server and troubleshooting your issues for you. I've been burned in the past.

Answers

  • ToddTodd Vanilla Staff
    I honestly can't see how this would happen because we only send plain text emails. Can you paste or PM me an example?
  • largestlimitlargestlimit
    I PM u the content, its a bunch of html tags which is the exact message content but the issue is users receive the email alert of the message in html codes
  • ToddTodd Vanilla Staff
    By default that new discussion notification doesn't display the discussion body, but yours does. Are you using a plugin to do this?
  • largestlimitlargestlimit
    No, not using any plug in... should I PM you the admin login if you could look into it please? thanks!
  • 422422 MVP
    We had similar issue with this years ago, was doctype and utf settings. Plus mailsend . Hope you get it sorted,
  • ToddTodd Vanilla Staff
    Answer ✓
    No, I've got to draw the line at going onto your server and troubleshooting your issues for you. I've been burned in the past.
  • largestlimitlargestlimit
    whats options do we have in terms of fixing this?
  • UnderDogUnderDog MVP
    By default that new discussion notification doesn't display the discussion body
    was doctype and utf settings. Plus mailsend
  • largestlimitlargestlimit
    which file contains the setting for it? Thanks!
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