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Problem with Clear instalation

Hi!

Today i try to install a new vanilla forum in my Vps with one free domain name.

http://www.forotrueskill.3a2.com

well, is only for testing but what is my sourprise, when i call the instalation this dont run. I unzip/unrard the last vanilla (is the same .rar archive for install my main forum) upload to my VPS via ftp (filezilla) and do "777" permisions to Cache, uploads and at least to Config folders, but when the installation is calling dont run.

I writing : http://www.forotrueskill.3a2.com/vanilla and http://www.forotrueskill.3a2.com/vanilla/ and nothing... i read the installation guide for 2 hours and try more options... I dont know what is the fail.

So, anyone have one idea? I mean, this problem is maybe a stupid thing.

thanks.

Comments

  • hgtonighthgtonight ∞ · New Moderator

    Did you place the vanilla files in /var/www/html/ ?

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  • Hi! I place in /httpdocs/vanilla

    is the same root to /var/www/html in my hosting

    :I

  • hgtonighthgtonight ∞ · New Moderator

    Are you sure they are symlinked? If you can put the files in /var/www/html, I would try that.

    I would contact your VPS provider more better support, since this is clearly a hosting issue.

    Good luck! :D

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  • x00x00 MVP
    edited March 2013

    have you looked in /var/www/html ?

    have you checked the permissions of the the general files in the directory, sometimes the ftp server isn't configured properly, and assigns the wrong default permissions. if the web server can't see the files they don't exist.

    grep is your friend.

  • KonquetKonquet ✭✭
    edited March 2013

    Well, i have 1 old vanilla forum running in this VPS. Capture from Ftp root folder :

    When i try to install other forum with :

    1. Free name domain

    2. Other account Ftp for this domain

    3. In the same root :

    http://imageshack.us/photo/my-images/32/ftpb.jpg/

    I call the install in my web browser and this dont run. Writing : http://www.forotrueskill.3a2.com/vanilla

    I dont have VPS support because is for pay. Anyway i send 1 ticket.

    This is extrange for me, when i install the old forum with 0 problems.

  • hgtonighthgtonight ∞ · New Moderator
    edited March 2013

    Since you are using a subdomain, you have to ensure that the DNS zone is properly serving up that specific folder.

    Try this: create a simple html document named test.html with the following text

    <html>
    <head> 
     <title>Subdomain Test Page</titl>
    </head>
    <body>
      <h1>I have been found!</h1>
    </body>
    </html>
    

    and place it on your FTP site.

    If you go to your sub domain, you should see the text "I have been found!". If not, something on your host is configured incorrectly. You will need to figure out which folder that sub domain is pointing to.

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    Check out the Documentation! We are always looking for new content and pull requests.

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  • I know now, what is the problem. Not is a VPS/Ftp/Forum or install problem. Is a problem from Free Domine services.

    Thanks all for the help :=))

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