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Not Receiving Notifications

kirkpa31kirkpa31 ✭✭
edited April 2013 in Vanilla 2.0 - 2.8

Ok - members on my forum do not receive notifications when someone comments on their bookmarked discussion. However, when someone comments on MY bookmarked discussion, I get a notification. This is also the case with other things that generate notifications, such as the Peregrine Badges, only with this one even I do not get a notification.

This is not b/c of individual user preferences turned on/off in their profile, as these are test accounts - not real members.

I've run test after test, enabling and disabling relating plugins - all to no avail.

Any individual with experience or an idea please, please assist.


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    I think the only solution to this is to basically "reset" my forum

    Testing on another forum I've just developed and notifications all work fine - so I'll spend tomorrow recreating my forum one step at a time and hopefully this will reset and work.

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    I met the same problem, is not the latest version has this problem?

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    In further tests on my "test forum" this notification problem still persists.

    My observations on the test forum:

    1) All users receive notification when someone comments on their bookmarked discussion. -Works Fine.

    2) Only the administrator (me) receives a notification when someone comments on a discussion that I've started. Other users who start a discussion do not receive such notifications.

    I do not know what causes this, nor if it would be fixed with an upgrade.

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    I'm having the same problem. Did you ever get it worked out?

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    whu606whu606 I'm not a SuperHero; I just like wearing tights... MVP

    @kirkpa31 @Celeste

    Are you saying that user preferences are set to receive notification when someone comments on their discussion, but they don't receive such confirmation?

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    @whu606 Yes — as @kirkpa31 said, it seems to work for comments on bookmarked discussions (though the links are broken on mine) but nothing else that I can see. I'm an admin and I'm not even getting notifications for comments on discussions I've started as @kirkpa31 apparently is. I have everything checked off in the popup column in notification preferences. I also have a few checked off for email notification and haven't gotten any of those. The same seems to be the case for my co-admin as well as a test account (regular member).

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    hgtonighthgtonight ∞ · New Moderator

    can your server send email?

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    Actually, I did eventually get the email — it just took a little while. But, again, it was only for a comment on a bookmarked discussion. No emails for comments on discussions I started.

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    Same issue. Is there anyway to test the email is sending correctly from Vanilla? Some test function we can call manually?

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    To test if your email works put this code into an event fired by your plugin

    $Email = new Gdn_Email(); $Email->Subject("test email"); $Email->To(""); $Email->Message("test message"); $Email->Send();

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