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Cannot Sign in on Ipad or other mobile devices

DoityourselfRVDoityourselfRV New
in Vanilla 2.0 - 2.8

I have been working on this for hours without figuring it out. Searched the forums without resolution.

After a new install and import of phpbb forum data, I have an issue where I can log in and acess my forum as a user and as a admin on a desktop. But any other mobile device I cannot. I login and it redirects me to the main page (discussions) without actually completing the login. Like I said, it works fine on the desktop.

I get the impression it is some type of settings or theme issue. I am using the Rounder theme for desktop and the default mobile theme for mobile devices. I also tested the desktop version on mobile and the same issue exists.

I did a seperate installation on my testing environment and it works on mobile. I just cant get it to work live.

Live Site: doityourselfrv.com/rvforum/

What am I missing? Any help is greatly appriciated!

Comments

  • UnderDogUnderDog MVP

    Can you check what FireBug or the Chrome equivalent is telling you when you try to log in? The http response & js errors

    ANd your Vanilla version please

    There was an error rendering this rich post.

  • DoityourselfRVDoityourselfRV New

    Hi Underdog,
    Version 2.0.18.8. I think I am out of my league. I dont know how to use chrome or firebug for that information. I will probably either reinstall or try another forum software. Thank you for your reply though.

  • peregrineperegrine MVP
    edited July 2013

    @DoityourselfRV

    @Hi Underdog, Version 2.0.18.8. I think I am out of my league. I dont know how to use chrome or firebug for that information. I will probably either reinstall or try another forum software. Thank you for your reply though.

    Frankly, it would take 15 or twenty minute to go through a tutorial on firebug or chrome, I guess its a tossup which would be faster, learning something valuable for future use and using this forum software or throwing in the towel and trying some other software.

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • LincLinc Admin
    edited July 2013

    You're having a cross-domain cookie issue from embedding, I bet. Put your Vanilla install on a subdomain of your main site before embedding it.

  • DoityourselfRVDoityourselfRV New
    edited July 2013

    Thanks for the thoughts. I am on a hosting plan where I cannot setup a subdomain, only a subfolder. Its frustrating because I love the Vanilla software.

    Peregrine, thanks for the reminder. I will try to sort through how to use those tools in the near future.

  • DoityourselfRVDoityourselfRV New

    FYI, I went ahead and acquired seperate hosting and took the subdomain route. Works like a charm. Good Call Lincoln!

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