Broken Image on Profile Picture

Tomaure

When I upload a photo, it's broken. When I open it on a new tab it shows a Bonk Error. Here is a video to show this:
http://www.youtube.com/watch?v=wYhhT8fVkCo

How can I fix this?

Thanks!

vrijvlinder

Hi, can you elaborate ?
What Version of Vanilla do you use?

Please follow these steps :

http://vanillawiki.homebrewforums.net/index.php/Bonk_Errors

peregrine

@vrijvlinder said:
Hi, can you elaborate ?
What Version of Vanilla do you use?

Please follow these steps :

http://vanillawiki.homebrewforums.net/index.php/Bonk_Errors

good point Bonk error documentation. Always the first place i would look is documentation.

---

Tomaure,

• A wonderful Welcome to the community. How are you?

• you probably haven't noticed this wonderful discussion, all kinds of good tips.

• http://vanillaforums.org/discussion/23130/forum-post-ettikett-etiquette

  posting your detailed error message might be more helpful rather than a video. Also some of us can't view videos, at least one of us is unable to do so due to bandwidth limitations.

another reason why the bonk page should have a link to bonk documentation. I lost count after over 1000 people asked bonk errors "what should i do?"

Then the people who prefer more downtime and a more Professional Look, rather than knowing how to solve it - could change their web page to remove the link to the doc

peregrine

I like your new signature @vrijvlinder

If people don't read the Documentation prior to using software, and if they don't generally search the forum, at least they will see your signature - which is pretty well defined and hard to miss. Just by clicking on the items in the signature they will have the opportunity to learn about searching, bonk errors, firebug and some etiquette.

even if they haven't read this

http://vanillaforums.org/discussion/23130/forum-post-ettikett-etiquette

or any of the items in the Tutorial category or scanned the wiki.

vrijvlinder

Yes I am experimenting with varied levels of in your-face-advertising for info...
The Box shadow really makes it 3d lol I think the key is to switch it around so people don't become used to it and their brain trained to ignore it ...

peregrine

I sure hope the new users read your links in your signature before they even post and the > anouncements, even if they neglect to read the documentation.

It will make for smarter questions - no matter what the culture or language (I'm sure google translate works for 95% of the people here, if they used it - it would give some semblance or gist of meaning.)

Tomaure

Hello, sorry for not giving any information. Okay, so when I upload an image, it's broken. When I open it in a new tab it shows a bonk error. I added the code to show the information so here it is:

Fatal Error in PHP.trigger_error();

Smarty error: unable to write to $compile_dir '/f5/craftlife/public/forums/cache/Smarty/compile'. Be sure $compile_dir is writable by the web server user.
The error occurred on or near: /f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.php
1109: * @param integer $error_type
1110: */
1111: function trigger_error($error_msg, $error_type = E_USER_WARNING)
1112: {
1113: trigger_error("Smarty error: $error_msg", $error_type);
1114: }
1115:
1116:
1117: /**
Backtrace:
/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.phpPHP::Gdn_ErrorHandler();
[/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.php:1113] PHP::trigger_error();
[/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/internals/core.write_compiled_resource.php:23] Smarty->trigger_error();
[/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.php:1451] PHP::smarty_core_write_compiled_resource();
[/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.php:1274] Smarty->_compile_resource();
[/f5/craftlife/public/forums/library/vendors/Smarty-2.6.25/libs/Smarty.class.php:1126] Smarty->fetch();
[/f5/craftlife/public/forums/library/core/class.smarty.php:81] Smarty->display();
[/f5/craftlife/public/forums/library/core/class.controller.php:1566] Gdn_Smarty->Render();
[/f5/craftlife/public/forums/library/core/class.controller.php:1141] Gdn_Controller->RenderMaster();
[/f5/craftlife/public/forums/library/core/class.pluggable.php:193] Gdn_Controller->xRender();
[/f5/craftlife/public/forums/applications/dashboard/controllers/class.homecontroller.php:63] Gdn_Pluggable->__call();
[/f5/craftlife/public/forums/applications/dashboard/controllers/class.homecontroller.php:63] HomeController->Render();
[/f5/craftlife/public/forums/applications/dashboard/controllers/class.homecontroller.php:63] HomeController->FileNotFound();
[/f5/craftlife/public/forums/library/core/class.dispatcher.php:322] PHP::call_user_func_array();
[/f5/craftlife/public/forums/index.php:53] Gdn_Dispatcher->Dispatch();
Variables in local scope:
[error_msg] 'unable to write to $compile_dir \'/f5/craftlife/public/forums/cache/Smarty/compile\'. Be sure $compile_dir is writable by the web server user.'
[error_type] 256
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Additional information for support personnel:
Application: Vanilla
Application Version: 2.0.18.8
PHP Version: 5.3.27-nfsn1
Operating System: FreeBSD
Server Software: Apache/2.2
Referer: http://craftlife.co/forums/discussion/1/welcome
User Agent: Mozilla/5.0 (iPad; CPU OS 7_0 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) CriOS/30.0.1599.16 Mobile/11A465 Safari/8536.25
Request Uri: /forums/uploads/userpics/999/nQVNJQEIMYVFG.png
Controller: PHP
Method: trigger_error

vrijvlinder

Ok let's look at the error:

Smarty error: unable to write to $compile_dir '/f5/craftlife/public/forums/cache/Smarty/compile'. Be sure $compile_dir is writable by the web server user.

You need to make sure your permissions are correct and that the folder is writeable.

Tomaure

@vrijvlinder said:
Ok let's look at the error:

Smarty error: unable to write to $compile_dir '/f5/craftlife/public/forums/cache/Smarty/compile'. Be sure $compile_dir is writable by the web server user.

You need to make sure your permissions are correct and that the folder is writeable.

I am an admin, so the permissions don't matter. Indeed, the folder and all it's sub directories are chmod 777. Still not sure what the problem is!
Edit: Now I can't log in the MySQL database:

The stop request was not successful:

connect to server at 'craftlife.db' failed error: 'Access denied for user 'tomaure'@'172.17.0.170' (using password: YES)'

vrijvlinder

Yes I meant permissions on the folders, you should not put them at 777 in fact most hosts forbid it. Please make them no more than 755 0r 775.

There is no need if the correct User is Owner. Owner is in most cases your user id for the hosting account.
Then there are the chmod permissions .

Please delete the contents of the compile folder in the the Smarty directory. And empty the cache.

the correct address to the forum should be craftlife/forums not craftlife/public/forums correct?

Are you using cpanel ? How do you have this installed ?