I am using Version 188.8.131.52
I have users telling me they aren't getting their comment reply notifications. I've searched the forum and found several threads explaining some advanced fixes. What I'm looking for is the BASIC info though, like where in the dashboard this is controlled etc. I want to start there.
Right now members do not have advanced notification settings enabled, is this necessary in order to have the emails sent for follow up replies? I didn't think so but thought I'd ask.
Lastly, I've checked the users in question and they have all the options setup in preferences to receive notifications.
Thanks so much!
PS I am NOT a developer, so think of me as a general user but the administrator of a forum.....