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Vanilla signing users out randomly

I have a recent install (2.2) that is behaving erratically. I have 100's of users that are complaining of being signed out constantly and often this occurs when simply clicking on a forum discussion, some discussions more than others.
I have checked my server and the loads are fine, so I am attempted to say this may be cookie related, any ideas where to start?


  • LincLinc Detroit Admin

    Well, the first step would probably be replicating the issue.

    You have hundreds of reports of this, or you have hundreds of users and one or two of them have this issue?

    Checking your domain configuration, whether your site is consistently http or https, and how your server is set up are all high suspects.

    You could, for instance, appear to be logged out if you got a Varnish cache copy of the page, or if you ended up on a proxied copy of the page on a different domain or protocol. Or, maybe your cookie TTL is absurdly low.

  • Thankyou. It was actually Varnish by the looks of it. Disabling it completely resolved the issue, and made the forums faster.
    Thanks for your advice.

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