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Vanilla Forum cPanel account deleted and need help to get back

MiteshGanatraMiteshGanatra Rajkot New
in Vanilla 2.0 - 2.8

Hi Guys,

One of my client has deleted a cPanel account where his Vanilla forum was running [Installed from Softaculous under cPanel]. He has the full cPanel backup [Taken from Backup Wizard]. Can somebody tell me how I can help him to restore it completely ?

Thanks,

  • Mitesh
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Comments

  • LincLinc Detroit Admin

    This is maybe more of a cPanel question than a Vanilla question. I have no idea how cPanel interacts with web software. It's been a decade since I used it.

  • vrijvlindervrijvlinder Papillon-Sauvage MVP

    @MiteshGanatra said:
    Hi Guys,

    One of my client has deleted a cPanel account where his Vanilla forum was running [Installed from Softaculous under cPanel]. He has the full cPanel backup [Taken from Backup Wizard]. Can somebody tell me how I can help him to restore it completely ?

    Thanks,

    • Mitesh

    You don't need cpanel to access your files. You can do it directly from the hosting account or ftp

    ❌ ✊ ♥. ¸. ••. ¸♥¸. ••. ¸♥ ✊ ❌

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