Users getting logged out

harvey

Since early to mid October our users have been getting automatically logged out; there were no problems before this time frame. It seems independent of users' platforms, all over the map. Have you seen this problem with your site? It may, of course, be our customizations. I'm in support, not one of the developers, and I know little of Vanilla. 2.2.112 Thanks!

River

@harvey said:
Since early to mid October our users have been getting automatically logged out; there were no problems before this time frame. It seems independent of users' platforms, all over the map. Have you seen this problem with your site? It may, of course, be our customizations. I'm in support, not one of the developers, and I know little of Vanilla. 2.2.112 Thanks!

you apparently are on the wrong forum, since the 2.2.112 is a build used by vanillaforums.com.

you could ask your questions here https://support.vanillaforums.com/

harvey

Thanks!