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Error 500 on fresh install

DanimalsDanimals New
edited February 2017 in Vanilla 2.0 - 2.8

Hello, I just found Vanilla Forums and I decided to try it out. I uploaded all the files to my server and when I go to my site it gives me a 500 internal server error. The log says [error] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace. I am using PHP 7 and I am running Vanilla 2.3

I'm not exactly sure what to do so any help would be appreciated.



  • R_JR_J Cheerleader & Troubleshooter Munich Moderator

    Please look in your .htaccess file for the following lines:

        # Certain hosts may require the following line.
        # If vanilla is in a subfolder then you need to specify it after the /.
        # (ex. You put Vanilla in /forum so change the next line to: RewriteBase /forum)
        # RewriteBase /

    Now do as you are adviced: change # RewriteBase / into RewriteBase / or even add the folder name if you have installed Vanilla in a subfolder.

  • That got rid of the 500 error but in the logs it is still stating the same error. The site doesn't load either.

  • Update
    So I installed 2.2 and I didn't have any problems. So it is just 2.3 for me.

  • kopnakopna Coimbra Portugal ☯

    replace the .htaccess file from version 2.2 and everything will be fine ;) then you can replace the original .htaccess file from version 2.3

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