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I'm a long time Vanilla Forum fan here. I haven't had a website in a few years but my wife and I recently launched one. I've been having the absolute worst luck getting Vanilla Forums installed. We had to relocate our domain to a new server because of connection issues. It was so slow we couldn't even upload the package without it timing out. I've finally gotten everything installed but I don't even know how to describe this problem. I can't really think of any keywords to use to search the community. It's like the home page is just stuck. The recent discussions show up when you click on Sign In inside the popup window. I just don't know what to make of it. Has anyone seen the application act this way before? I've asked my new host for assistance or access to logs but they just keep advising me to check the application, everything's good on their end. I really don't want to have to go through changing hosts again but I really want to use this product. Is there any way to purchase just support from Vanilla Forums? Like, on an hourly basis or something similar?
PHP Version 5.6
Software Version 2.3.1