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How can troubleshoot EMailSubscribe plugin

This discussion is related to the EMailSubscribe addon.

I installed EMailSubscribe but it looks like it doesn't send any emails. Are there any screens that I can see if it is installed correctly? like plugin configuration or subscription options when you make a new post?
I have vanilla installed on a shared hosting, so I don't have access to var folders to check the logs.
And I use default smpt settings, but I know it sends an email when I sign up at the forum.

Thanks,
Mike

Comments

  • R_JR_J Cheerleader & Troubleshooter Munich Moderator

    There's really not much you can do. The plugin uses the mailing method that is configured in Vanilla, so if sending mails generally works, it should work for that plugin, too. That is the sending code:

    try {
        $Email->Send();
    } catch (Exception $ex) {
        echo $ex;
        die();
        // Don't do anything with the exception.
    }
    

    Based on that I would expect that if sending the mail fails, you would get an error message.

    If you are able to set up your own SMTP server and use that, so that you are able to take a look at the log files, you might be able to find out more.

    In order to fight spam, many mails that are being sent from shared hosting services via PHPs mail function are considered as spam. That might be another reason...

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