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Log/Moderation screen not opening for Administrator

I am logged in as Administrator but still when I try to open "Community Management" section from dashboard i.e log/moderation url then it is giving me this error i.e

even opening of "dashboard/role" giving error.

Kindly help us here.

Attaching screenshot for reference.


  • R_JR_J Ex-Fanboy Munich Admin

    Seeing the sql that failed is quite helpful. But in this case I would assume that the setup/upgrade process failed in some aspects. Follow the process under and retry.

  • Thanks for your reply.

    I have successfully completed the DB upgrade process but still no luck.

    Please help

  • R_JR_J Ex-Fanboy Munich Admin

    Can you show the sql which is causing the error?
    If it is showing the Permission table, you should check if there is a column "Conversations.Moderation.Manage"

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