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Time out error
BusMonkey
New
My members are getting time out errors. I have never got that problem. Error logging on the server told the hosting company that it's in the software. I haven't changed anything but it's happening a lot for members. How do I try to identify the problem and fix it? www.busgreasemonkey.com is the domain. Any help would be greatly appreciated. The site is working where they can access the site for a few pages then they get the error and in a min or two it will work again so it's not all the time.
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do you have the error logging. I've noticed that sometime not always but sometimes this is the common reply by hosting companies "It's your faultn ot ours". It could be anything, a backup script running at the same time, bad memory, disk i/o problem, server load. shared resources hogged by other websites, ad infinitum. Without knowing waht the error log shows, you will be guessing forever, and even if you see the server load or error log you could be guessing forever. Do you have VPS, is your site dedicated? what version of vanilla? Do you have worpress installed. what other apps do you have, and what other plugins.
As you see you need to provide the answers to lots of questions before you can even begin to troubleshoot.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
This is from the server error log.
28 10:36:41 2014] [4808662] [core:error] [client 50.142.27.214:49289] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer http://www.busgreasemonkey.com/index.php?p=/discussions
I have 9 plugins
hosted on godaddy and it's on a shared server but the load they said is not the issue.
when I run an error check at validator.w3.org I get 5 errors as follows....
Validation Output: 5 Errors (you might have to run that to see or understand the copy paste info better. I don't know if that answers any questions.
The AH00124 error has to do with your rewrite rules. What is the content of your .htaccess file?
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why are you posting in 2.1 questions - if your code is vanilla 2.0.18.8, or are you upgrading?
the reason I ask is how can it be made better that a user posts questions in the correct category??
http://stackoverflow.com/questions/22756796/apache-2-4-request-exceeded-the-limit-of-10-internal-redirects-due-to-probable
http://stackoverflow.com/questions/1611506/request-exceeded-the-limit-of-10-internal-redirects-due-to-probable-configuration
Apparently 2.1 questions and 2.0.18.x question is not very helpful for categories. It actually makes it harder since a user can post in wrong category and responder makes assumption is made the version is correct and the user doesn't add their version. granted, in this case it probably doesn't matter since it is probably .htaccess related.
I recommend upgrading to vanilla 2.1 in any event since you should upgrade anyway as you are using insecure code with your version.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
I thought I did the manual upgrade to 2.1 I replaced everything that it said to do
http://www.busgreasemonkey.com/index.php?p=/discussions
indicates 2.0.18.8
you are also using jquery 1.6.2, also an indication of vanilla 2.0.18.x
vanilla 2.1 is using jquery 1.7.2
and just for trivia info : vanilla on this forum is jquery 1.10.2
you might want to reinstall if 2.1 is your intent. make sure your plugins are compatible with 2.1
http://vanillaforums.org/discussion/26703/plugins-themes-that-work-and-don-t-work-in-vanilla-2-1
http://vanillaforums.org/discussion/26685/vanilla-2-1-stable-released
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
this is what I have. Is it wrong??
RewriteEngine On
# Certain hosts may require the following line.
# If vanilla is in a subfolder then you need to specify it after the /.
# (ex. You put Vanilla in /forum so change the next line to: RewriteBase /forum)
# RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*)$ index.php\?p=$1 [QSA,L]
Now I got a message the server dropped the connection and it took a min to get back on.
In your conf/config.PHP find the setting for "rewrite" and copy/paste it here
Your site is generating an infinite loop and the server doesn't like that
Is your site embedded? Consider reinstall
There was an error rendering this rich post.
I only see rewriteurls Would it be in the $Configuration garden section or another??
$Configuration['Garden']['RewriteUrls'] = FALSE;
I am getting ready to upgrade to 2.1 I did the security patch a few months to the 2.0.18 I thought I remembered it being 2.1 but I was wrong.
Set
$Configuration['Garden']['RewriteUrls'] = TRUE;
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that gave me "No input file specified" error on anything I clicked on
why not upgrade first then solve issue.
I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.
Upgrade is complete and successful. We are however still getting the time out error. If I go back and forth quickly between 3-4 different threads quickly it will time out.
this was from the error log
[Fri Aug 01 06:23:25 2014] [4808662] [fcgid:warn] (104)Connection reset by peer: [client 192.99.19.154:49871] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
Copy / paste this in your google: ap_pass_brigade failed in handle_request_ipc function and go over the search results
There was an error rendering this rich post.
IS that an error with godaddy server setting then?
this was godaddy's response
Ok for the site with the error it is due to security. Our advance team recommend reviewing your code to help optimize the site to prevent this error from coming up again. If you need a more open environment, you would need to move to a server.
Is there a script that acts similar in appearance to something malicious on a server by people browsing back and forth quickly? That's what godaddy made it sound like. Is there a host in the $10-$15 per month hosting that won't be effected by this?