Users unable to log in after upgarde to 2.2

htweet1

Please what should I do to fix this?

whu606

Check the permissions for users in the Dashboard.

htweet1

Thanks for your quick response @whu606. I have users permissions enabled. Still won't allow users to log in

whu606

Did you run the database structure upgrade, and utility update?

Your members definitely have sign in ticked in permissions?

htweet1

Yes I did run database structure upgrade and utility update. In roles and permissions, I have sign in ticked for users. Still don't know what the issue could be

whu606

Is it affecting all users, including you as Admin?

whu606

Can you check that the login details for the database in config.php are correct?

htweet1

It's affecting all users plus 3 other test accounts I created. Will reply soon on the config.php

whu606

Have you set

$Configuration['Debug'] = TRUE;

in your config.php file?

htweet1

Debug Information
Canonical Url: http://www.6ters.com/profile/6ters
31 queries in 0.0435025691986s
Gdn_Model->getWhere(array('UserID' => '6')) slave 0.001422s
select *
from vf_User User
where UserID = '6';

htweet1

That's the first result displayed for the debug

htweet1

This is what i get when i try to do utility/structure

I have tried it over and over but still get the instruction to update

peregrine

yes. that part is buggy. it is misleading

but it may not have to do with your issue. I see the 3 updates on a few sites. that dont affect signing in. so it may be a confusing red herring.

otoh - maybe it does indicate something.

in any event,...

try the standard troubleshooting steps for your signin issue. see the FAQ.

Linc

The recurring structure change prompt is a know issue that should be unrelated.

Linc

Confirm your effected users still have correct roles, and re-confirm those role(s) have the Garden.SignIn.Allow permission selected. That's almost certainly the source of that error.

htweet1

@Linc Thanks for attending to this. all users still have their roles intact but i'm still getting the same error as it is in the first image above

peregrine

@htweet1

what version of php?

what kind of authentication?

what is the role id number of the users who can't sign in?

if you want to focus and experiment and debug now let me know! if you don't have time to focus I don't have time

peregrine

@htweet

1- check your permissions table the first few rows.

what values do you have in the first 8 rows for

Garden.SignIn.Allow

post both the value in the roleid column and the Garden.SignIn.Allow

for rows 1 thru 8

---

2 look in

applications/dashboard/controllers/class.entrycontroller.php

change line 169

 $this->Form->addError('ErrorPermission');

to 

  $this->Form->addError('ErrorPermission - 169');



change line 918

$this->Form->addError('ErrorPermission');

to


 $this->Form->addError('ErrorPermission - 918');


change line 1135 to :

$this->Form->addError('ErrorPermission');

to

$this->Form->addError('ErrorPermission- 1145');

then report your errormessage.

htweet1

@peregrine please i'm ready. will post the error reports in minutes

htweet1

@peregrine Dont seem to understand what you mean by _**"post both the value in the roleid column and the Garden.SignIn.Allow

for rows 1 thru 8"**_

But this is what i have for role id

role id = 8

This is the result when a regular member try to sign in

htweet1

my version of php is php 5.4