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In my forum, all new members are initially subject to moderation. I'm having problems managing the moderation queue due to a number of bugs and design deficiencies. I wanted to document these all in one place, and see if anyone has developed any fixes.
a) when a Comment is approved, the 'Replies' count on the Category & Discussion tables is not updated (bug)
b) when a Comment is approved, the 'Most Recent' poster is not updated (bug, previously reported by peregrine
Note that (a) and (b) are resolved by running /dba/counts. Not something you want to require moderators to do every time they clear their queue.
c) moderated Discussions are added to a user's Comments count; should be added to Discussions count (bug)
Running /dba/counts does not resolve item (c).
d) when a Comment or Discussion is approved, notification pop-ups & emails are not triggered (deficiency)
e) selected Category should be displayed for pending Discussions (deficiency)
Moderators must ensure Discussions are posted to correct category. It would be nice to move miscategorized Discussions at same time as approval, at a minimum, the category should be displayed under pending Discussion so moderators don't have to navigate to the forum to check for correct category every time they approve a discussion.
f) target Discussion should be displayed for pending Comments (deficiency)
When approving a comment, it would be very helpful to show title (link) for the discussion to which the comment was posted. Without context, it's sometimes difficult to evaluate whether a comment complies with our posting rule that comments be 'on topic'.
g) there should be a notification option (pop-up & email) for moderators when there are pending comments or discussions (deficiency)
Otherwise, a moderator for a sub-forum (category) with light traffic must visit the forum & moderation queue frequently just to check to see if there are any pending items in the queue.