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Allow users to create/view own thread but no one elses within a category?

JcmaykinJcmaykin New
in Vanilla 2.0 - 2.8

Is this possible to do? I'm fairly new to using Vanilla and haven't gotten a good enough grasp on it to know.

Basically, I would like to create a category that is listed as normal, but threads/comments within it invisible to normal users. A user should still be able to post in there and view their own thread though. Moderators/Administrators should be able to see every thread in that category.

I wish to set categories like these up for reporting bugs, and ban appeals (because I am running a game). The information posted there would be wrong to share with anyone other than staff members.

Thanks for reading.

Comments

  • whu606whu606 MVP

    @Jcmaykin

    Welcome to the community.

    tbh, I'd look at the PM system.

    You could ask users to start a PM with a named Admin, and then the Admin could invite in other mods etc. as needed.

  • hgtonighthgtonight MVP

    @whu606 said:
    Jcmaykin

    Welcome to the community.

    tbh, I'd look at the PM system.

    You could ask users to start a PM with a named Admin, and then the Admin could invite in other mods etc. as needed.

    You could even have a quick link to appeal the ban that auto fills the message (intialize it, basically).

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  • peregrineperegrine MVP
    edited September 2015

    or you might be interested in some type of trouble ticket system

    never tried it or used it.

    http://osticket.com/faq

    interesting enough they use vanilla for their support forum :grin:

    http://osticket.com/forum/

    I may not provide the completed solution you might desire, but I do try to provide honest suggestions to help you solve your issue.

  • ytadvisorsytadvisors ✭
    edited September 2015

    @peregrine said:
    or you might be interested in some type of trouble ticket system

    never tried it or used it.

    http://osticket.com/faq

    interesting enough they use vanilla for their support forum :grin:

    http://osticket.com/forum/

    Yes they do. OsTicket works pretty good on a good day until you start wanting some advanced features. OsTicket has a self hosted version just as these forums have.
    The problem i ran in to was having people reply to the ticket email to add their response to the ticket. It is very hard to do unless you have control of your entire email server.
    The other thing is that their email templates don't really look that professional, so you have to go and redesign a lot of them.
    Other than that, works fine.

    Other Links:
    Hosted Ticket System: http://osticket.com/hosted
    Pro Installation: http://osticket.com/professional-installation
    Training: http://osticket.com/support-and-training

  • JcmaykinJcmaykin New

    Thanks for the replies everyone!
    Looking into PM stuff. The trouble ticket system seems a good alternative too, will keep in mind.

    Cheers.

  • ytadvisorsytadvisors ✭

    I now have fixed osTicket on my own server. If you would like to take a look, here is basically your default setup.
    http://yourtechadvisors.com/tickets

  • UnderDogUnderDog MVP

    Looks good! Care to help more in the community?

    There was an error rendering this rich post.

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