ImageUpload: Doesn't work on iPhone UNLESS it's a PNG

Comments

• peregrine MVP

  October 2015 edited October 2015

  http://vanillaforums.org/discussion/comment/220596/#Comment_220596

  see faq questions 14, 23 and 24.

  http://vanillaforums.org/discussion/comment/220686/#Comment_220686

  http://vanillaforums.org/discussion/30867/some-users-sometimes-not-able-to-upload-images-really-solved-this-time

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• whu606 MVP

  October 2015 edited October 2015

  I can confirm this issue.

  My i-Users had been having problems, and I've just asked some of them to test upload a PNG and a JPG.

  PNG went fine, but no luck with the JPG.

  AfaIk there were no problems with iOS 8, so I think it is an iOS9 issue.

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• gharald ✭

  October 2015

  @whu606 Check this out:

  Photo upload no longer works with IOS 9
  https://discussions.apple.com/thread/7229860

  Joe McG Sep 21, 2015 7:39 AM
  I Have a site I use regularly where I need to upload photos. This morning I tried to upload for the first time after converting to IOS 9 on my iPad Mini. The site would not accept the photo telling me it was not in jpg or gif format. After several frustrating tries I copied the image to the Camera Roll on my iPhone 5s that is still running IOS 8. The upload worked perfectly.
  
  Reply: In iOS 9.0 Apple has changed the file extension from .jpg to .jpeg on uploads that come from your photo library, or iCloud drive, but not the camera. See if you can upload a photo directly from the camera. If that is the case, then the website needs to add the .jpeg extension for allowed file types.

  So maybe just adding an "e" to the code will help??

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• gharald ✭

  October 2015

  OK, I think I fixed it. Open imageupload.js and on line 12, change:
  {title : "Image files", extensions : "jpg,gif,png"}

  to
  {title : "Image files", extensions : "jpeg,jpg,gif,png"}

  @whu606 try this out and let me know if it works for you.

  1
• whu606 MVP

  October 2015 edited October 2015

  @gharald

  Funnily enough, I was just coming on to post the same thing.

  I tried that, but it didn't seem to work, but maybe I have to clear my CloudFlare cache first.

  On an Apple forum, someone reported that they couldn't upload jpg files from an iOS9 phone to an Air-pad until they had reformatted their SD card.

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• gharald ✭

  October 2015

  @whu606 What is your max image size? I had to up mine from 2mb to 4mb. Many iPhone photos are now >2mb.

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• whu606 MVP

  October 2015

  I've got mine at 5mb, and I got some users to download small jpg files and try to upload, with no joy.

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• whu606 MVP

  October 2015

  Just seen on my site that adding jpeg did work, after I purged the CloudFlare cache.

  1
• kwekugt New

  March 2016

  how did purge the cloudflare cache? does it come from your host?

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• hgtonight MVP

  March 2016

  @kwekugt said:
  how did purge the cloudflare cache? does it come from your host?

  https://www.google.com/search?q=how+to+purge+cloudflare+cache

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• kwekugt New

  March 2016

  is the cloudflare in my host account or i need to create one ?

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• nonce ✭

  March 2016

  ask your host.

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• whu606 MVP

  March 2016

  @kwekugt

  Did you register your site with Cloudflare?

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• kwekugt New

  April 2016

  i am hosting with bluehost and that's all i know for now. thanks

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• whu606 MVP

  April 2016

  Bluehost offer Cloudflare, but you have to sign up for it.

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