Blog Documentation Book a Demo

Email configuration

gnomesenpaignomesenpai New
in Vanilla 2.0 - 2.8

Hey guys, running into some issues of getting Vanilla to send out emails. I'm using OVH pro email and the Vanilla forums is hosted on a different server, OVH manages email and DNS. I can send emails to and from the webmail on OVH so it seems that Vanilla isn't connecting correctly to OVH outgoing


Vanilla settings:

image.png

Settings from OVH's guide:

image.png

Where am i going wrong? tried SSL and TSL emails still aren't going to my hotmail or gmail accounts

Tagged:

Comments

  • R_JR_J Admin

    My answer is late and maybe not really helpful, but I'm wondering if you really can use no-reply@... as the user for the SMTP server. I would have expected something different in such a field. Something which is customer related to the OVH service

  • gnomesenpaignomesenpai New
    https://open.vanillaforums.com/discussion/comment/256826#Comment_256826

    I have made the user "no-reply" that user can send and receive enails just find, its an issue with Vanilla Forums email configuration when using a 3rd party mail service

  • R_JR_J Admin

    I've used sparkpost without any issues. Therefore I was looking for suspicious settings in your screenshot

Sign In or Register to comment.